Tiffany & Co. Client Development Manager

Tiffany & Co., a distinguished name in luxury jewelry, operates under the esteemed LVMH conglomerate, renowned for its portfolio of prestigious brands. As an employer, Tiffany & Co. is committed to fostering a culture of excellence and innovation, providing an environment where creativity and luxury craftsmanship thrive.

1. Execute the Client Relations and Client Development strategy for Brazil and Chile, aligning with regional and global priorities.
2. Lead the planning and execution of in-store, virtual, and off-site client events, including High Jewelry activations.
3. Create and manage quarterly client activation and event calendars to drive engagement and sales.
4. Develop detailed project proposals covering concept, budget, vendors, timeline, and brand alignment.
5. Deliver post-event recaps highlighting results, sales impact, ROI, insights, and best practices.
6. Partner with Retail, High Jewelry, Client Relations, and Brand teams to ensure consistency and excellence in execution.
7. Own the client development and clienteling strategy for the markets, ensuring strong execution at store level.
8. Develop strategies to attract new clients, re-engage lapsed VICs, and grow High Potential and High Jewelry client segments.
9. Manage and track clienteling KPIs, providing insights and recommendations to stores.
10. Create analytical dashboards and reports to monitor client performance and behaviors.
11. Establish and maintain strategic partnerships inside and outside LVMH to deliver exclusive experiences.
12. Implement innovative concepts for small, intimate, and bespoke events that enhance brand desirability.
13. Manage all client gifting and customer correspondence needs for Brazil and Chile, ensuring consistency and personalization.

1. 5–7 years of experience in Client Relations, Client Development, Events, or Luxury Retail.
2. Proven experience executing high-end client activations and bespoke experiences.
3. Strong background in client-facing roles within the luxury industry.
4. High level of creativity, taste, and attention to detail.
5. Strong organizational and project management skills.
6. Advanced proficiency in Microsoft Office, especially Excel.
7. Fluency in English, Spanish, and Portuguese.
8. Flexibility to work evenings, weekends, and holidays as needed.
9. Willingness to travel within Brazil and Chile as required.

1. Strategic thinking and hands-on execution.
2. Strong written, verbal, and presentation skills.
3. Ability to manage budgets and support local initiatives.
4. Ability to interpret and cascade Global and Regional strategies locally.

5–7 years of experience in Client Relations, Client Development, Events, or Luxury Retail.

Tiffany & Co. offers a comprehensive benefits package, including opportunities for professional growth within the LVMH group.

Tiffany & Co. prides itself on a client-centric culture that emphasizes creativity, innovation, and excellence. Employees are encouraged to inspire, develop, and engage teams through collaboration and shared purpose, fostering an environment where new ideas are championed and entrepreneurial spirit is cultivated.