Swatch Group Retail Sales Advisor

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Location
UK
└England
└Bicester
Employment
Part-Time
Seniority
Entry-Level
Posted
Mar 3, 2026

About Swatch Group

Hour Passion, a retail brand under the prestigious Swatch Group, offers an exceptional opportunity to engage in a dynamic and challenging environment. As a leader in the watch industry, Swatch Group is renowned for its innovative concepts and superior customer service. Hour Passion specializes in the multi-brand sale of watches and jewelry, captivating a discerning international clientele. Since its inception in 2004, the brand has established a formidable presence in major international airports and outlet villages across Europe and Asia, providing a unique shopping experience.

Join Hour Passion at Bicester Village as a Retail Sales Advisor. Part-time opportunity in the UK with Swatch Group, the leader in the watch industry.

Role & Responsibilities

  • Provide exceptional customer service to a diverse clientele.
  • Assist customers in selecting watches and jewelry, offering expert advice.
  • Maintain visual merchandising standards to enhance the shopping experience.
  • Process sales transactions accurately and efficiently.
  • Contribute to achieving store sales targets and KPIs.

Qualifications

  • Previous retail experience, preferably in luxury goods.
  • Strong customer service orientation.

Skills

Excellent communication and interpersonal skills. Proficiency in sales techniques and customer engagement. Ability to work collaboratively in a team environment.

Experience

A minimum of one year of experience in retail, preferably within the luxury sector, is required.

Workplace

The role is situated in Bicester, England, UK — conveniently close to London.

Benefits

Employees benefit from working in a prestigious retail environment with opportunities for professional growth and development.

Culture

Hour Passion fosters a culture of innovation and excellence, where employees are encouraged to deliver outstanding service and contribute to a vibrant team dynamic. As part of the Swatch Group, the brand upholds values of creativity, precision, and customer-centricity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.