Sephora Store Manager

Sephora is a leading global beauty retailer known for a broad assortment of prestige cosmetics, skincare and fragrance. As part of LVMH’s selective retailing portfolio, Sephora emphasizes innovation in client experience, diversity and career development across a fast-paced retail network.

1. Lead daily store operations to ensure a seamless, elevated client experience while maximizing sales and profitability in a high-volume environment.
2. Recruit, onboard and cultivate a diverse, high-performing team; set strategic direction and reinforce a customer-first store culture.
3. Coach, mentor and develop associates through regular feedback, performance appraisals and tailored learning opportunities.
4. Drive results through inventory optimization, staffing planning, visual merchandising and adherence to brand standards and compliance.
5. Resolve client concerns with professionalism; actively drive engagement through loyalty programs and personalized services.
6. Manage operational tasks including scheduling, loss prevention, cash handling and executing business plans to meet targets.
7. Maintain physical standards of the store environment and ensure readiness for peak trading periods (evenings, weekends, holidays).

1. Proven success leading retail or hospitality operations in a high-volume, complex environment.
2. Demonstrated ability to recruit, inspire and develop talent while delivering measurable business results.
3. Excellent interpersonal and communication skills with aptitude for managing conflict and aligning teams to objectives.
4. Availability to work evenings, weekends and holidays; ability to perform physical tasks (lift up to 50 lbs, stand for full shifts).
5. Authorization to work on-site at 652 NE 2nd Avenue, Space 156, Miami, FL 33132.

1. Talent acquisition and onboarding
2. Coaching & performance management
3. Visual merchandising
4. Inventory management and loss prevention
5. Sales forecasting and KPI management
6. Clienteling and loyalty program activation
7. Operational compliance and cash handling
8. Conflict resolution

Demonstrated track record of success leading high-volume retail or hospitality teams, executing business plans and delivering store-level sales and profitability goals. Preferred experience managing flagship or multi-disciplinary stores.

High school diploma or equivalent required; bachelor’s degree in business, retail management or related field preferred.

Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA/HSA; Student Debt Retirement plan (401k match eligibility); paid vacation, sick and protected leave; training and tuition reimbursement; leadership development; 30% merchandise discount, product gratis and brand flash sales; access to Modern Health and Financial Finesse; volunteer and donation matching.

Sephora cultivates an inclusive, dynamic retail culture that prioritizes client experience, creativity and continuous learning. The environment rewards entrepreneurial leadership and provides structured development pathways within LVMH’s selective retailing network.