Sephora Store Director

Sephora, a part of the prestigious LVMH group, is a global leader in beauty retail, renowned for its innovative approach and extensive range of products. As an employer, Sephora is committed to fostering a dynamic and inclusive work environment where creativity and diversity are celebrated. The brand offers employees the opportunity to be part of a forward-thinking company that is constantly redefining the beauty industry.

1. Lead the store's strategic, commercial, and operational activities.
2. Deliver strategic insights through market analysis and customer trends.
3. Shape and execute plans to maximize performance.
4. Influence product curation and in-store storytelling.
5. Set standards for exceptional customer experience.
6. Coach and support the team to uphold service excellence.
7. Leverage customer satisfaction metrics to drive improvement.
8. Exceed sales targets across all categories.
9. Oversee operational excellence in stock management and visual merchandising.
10. Create a high-performing team culture with regular coaching and feedback.
11. Communicate business priorities clearly to the team.
12. Manage scheduling and annual leave to ensure operational efficiency.
13. Partner with Recruitment to attract exceptional talent.

1. Proven experience leading large retail teams with strong commercial capabilities.
2. Passion for delivering unforgettable customer experiences.
3. Strong analytical skills for interpreting sales data.
4. Ability to coach and develop leaders.
5. Track record of achieving sales targets across multiple categories.
6. Operational excellence in stock, cash, and compliance management.

Minimum 10 years of experience in retail leadership roles.

SEPHORA University training, role-specific allowances, competitive pay with annual reviews, performance-based commission, generous employee discount, paid day off on birthday, access to perks and wellbeing platform, generous holiday allowance with option to buy extra days.

Sephora fosters a vibrant and inclusive culture that values creativity and diversity. Employees are encouraged to express themselves and contribute to a community that celebrates every identity. The brand is known for its innovative spirit and commitment to redefining the future of beauty.