Sephora Stage Experience and Services Lead

Sephora, part of the LVMH Moët Hennessy Louis Vuitton conglomerate, is a global leader in beauty retail. Known for its innovative approach to cosmetics and skincare, Sephora offers a dynamic work environment where creativity and client service are paramount. As an employer, Sephora is committed to fostering a culture of inclusivity and professional development, providing employees with opportunities to grow their careers within the luxury beauty industry.

1. Oversee all Worlds on-stage, including Color, Skincare, Sephora Collection, and Fragrance.
2. Ensure service, classes, and event execution meet Sephora standards.
3. Train and develop Services Coordinators to manage the Studio effectively.
4. Facilitate Sephora training sessions and maintain a coaching culture.
5. Conduct custom makeovers and skincare services.
6. Act as Director in Charge (DIC) to engage with cast and clients.
7. Demonstrate Sephora values such as Passion for Client Service and Teamwork.

1. One to three years of experience in a similar role or equivalent internal experience.
2. Strong client service skills.
3. Effective time management and problem-solving abilities.
4. Flexible availability for peak retail hours, including nights, weekends, and holidays.

Minimum of 3 years in a similar role at a high-volume store or equivalent internal experience.

CAD$21.00 - CAD$26.25/hr

Performance-based bonus opportunities, competitive benefits program, robust learning and development initiatives.

Sephora is renowned for its vibrant and inclusive workplace culture, emphasizing innovation and client service excellence. Employees are encouraged to express their creativity and passion for beauty, while the company supports work-life balance and professional growth.