Sephora Senior E-commerce Merchant

Sephora is a global leader in prestige beauty retail and operates as part of the LVMH group. The brand is recognized for its broad assortment of makeup, skincare and fragrance, an entrepreneurial retail culture, strong digital capabilities, and a focus on diversity, inclusivity and career mobility within a luxury retail environment.

1. Set and execute the e-commerce growth strategy for the dotCA portfolio, including product introductions, assortment expansion and strategic brand development.
2. Own online assortment planning and merchandising for a large, strategic brand portfolio; plan promotions, product launches and site activations in partnership with cross-functional teams.
3. Develop and implement online marketing plans across paid and owned channels (email, mobile, site) to drive sales and conversion.
4. Partner with brands and the US team to align commercial strategies while advocating for Canadian market needs and dotCA‑only opportunities.
5. Lead and coach a team of 2–3 direct reports, translating management direction into executable initiatives and timelines.
6. Leverage data and analytics to own KPIs, optimize the on‑site experience (product detail pages, assets, merchandising) and improve conversion.
7. Perform regular competitive and market analysis to identify trends, pricing opportunities and consumer expectations.
8. Collaborate with planning to align inventory investment with brand objectives and ensure promotional readiness.

1. Bachelor's degree or college diploma in retail management or a related field; MBA is an asset.
2. Minimum 5 years' experience in e‑commerce, merchandising, category management, buying or digital retail.
3. Demonstrated leadership experience managing and developing small teams.
4. Deep knowledge of merchandising principles, promotions, pricing strategies and online product presentation.
5. Strong communication and negotiation skills with proven vendor relationship management.
6. Familiarity with the Canadian cosmetics market and Health Canada product compliance requirements.
7. Ability to travel up to 10%.

1. Merchandising and assortment planning
2. Promotions and pricing strategy
3. Excel
4. E-commerce marketing (paid and owned channels, including email and mobile)
5. Analytics and KPI ownership
6. Vendor negotiation and partnership management
7. On-site merchandising and product content optimization
8. Competitive and market analysis
9. Knowledge of Health Canada regulations for cosmetic products

At least 5 years of progressive experience in e‑commerce merchandising, category management, buying or planning within retail, with proven ownership of online assortment, promotions and vendor partnerships.

Bachelor's degree or college diploma in retail management or related field; MBA considered a plus.

Eligible bonus; RRSP matching; medical, dental, vision, life and disability coverage; Well‑Being@Sephora program; hybrid work schedule; vacation and flex days; maternity/paternity leave; training and development programs; 30% merchandise discount, opportunities for gratis and LVMH flash sale discounts; volunteer and donation matching; Employee Assistance Program and 24/7 access to Dialogue.

Sephora cultivates an inclusive, fast‑paced retail and digital culture that values creativity, diversity and entrepreneurial thinking. Employees are encouraged to collaborate across disciplines, develop their careers within the LVMH network, and contribute to a consumer‑obsessed merchandising mindset.