Sephora Sales Consultant

Sephora, a distinguished member of the LVMH family, stands as a beacon of innovation and excellence in the beauty retail industry. With a global presence spanning 35 markets and over 3,000 stores, Sephora is committed to redefining beauty standards and empowering individuals. As part of the LVMH conglomerate, Sephora benefits from a rich heritage of luxury and a commitment to diversity and inclusion, offering employees a dynamic and supportive workplace.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide friendly and expert service to customers.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated member of the store team.
6. Assist in identifying opportunities for store improvements and propose solutions.
7. Contribute to a pleasant and organized work environment.
8. Maintain store presentation according to Sephora's concepts and procedures.
9. Execute and adhere to all Sephora policies and procedures.
10. Strive to be a reference in the assigned area.
11. Participate in stock control and quality assurance.
12. Complete all delegated tasks promptly and accurately.
13. Maintain store safety standards.
14. Monitor competitor activities.
15. Be aware of special store events.
16. Participate in programs to reduce merchandise loss.
17. Assist in reducing company expenses without compromising service and presentation standards.
18. Ensure confidentiality of information.
19. Complete all My Sephora Learning trainings.
20. Actively seek additional training when necessary.
21. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organization skills.
2. Logical reasoning.
3. Ability to verbally communicate clearly with customers and staff.
4. Operate point of sale systems if qualified.
5. Handle and apply products on customers.
6. Availability and flexibility.
7. Adherence to dress code.
8. Consistent and reliable service delivery.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a vibrant work environment surrounded by talented leaders and teams. Employees benefit from personalized career development plans and continuous learning opportunities. The company fosters a culture of innovation and creativity, encouraging employees to excel and be themselves.

Sephora prides itself on being an equal opportunity workplace, celebrating diversity and fostering an inclusive environment for all employees. With a spirit of disruption and innovation, Sephora encourages creativity and personal growth, aligning with its mission to reimagine the future of beauty.