Sephora Sales Consultant

Sephora is a global prestige beauty retailer within the LVMH group, known for a broad assortment of cosmetics, skincare and fragrance brands and an emphasis on retail innovation and education. The company cultivates a high-energy, client-focused retail environment that invests in employee training and product expertise.

1. Welcome and engage every customer with enthusiasm and professional courtesy.
2. Deliver personalised, expert product advice based on effective client probing and needs analysis.
3. Demonstrate product knowledge and perform product application on clients when required.
4. Achieve store presentation standards: maintain visual merchandising, cleanliness and promotional concepts.
5. Operate point-of-sale (POS) and perform cashier duties when authorised.
6. Support inventory control activities and participate in loss-prevention programmes.
7. Adhere to all Sephora policies, procedures and LVMH code of ethics and conduct.
8. Complete My Sephora Learning training modules and assist in onboarding new consultants.
9. Contribute proactively to team initiatives, suggest improvements and help sustain an organised, customer-centric environment.

1. Secondary education (high school diploma) or equivalent.
2. Clear verbal communication and strong customer-service orientation.
3. Availability and flexibility to work retail hours; reliable and consistent attendance.
4. Ability to operate a point-of-sale system when authorised and maintain confidentiality of information.
5. Willingness to learn product application techniques and participate in ongoing training.

1. Customer service
2. Product knowledge and application
3. Communication
4. Organisation
5. Logical reasoning
6. Point of Sale (POS) operation
7. My Sephora Learning

Entry-level: no formal experience required, though prior retail and/or beauty industry experience is preferred.

High school diploma or equivalent.

Sephora fosters an inclusive, fast-paced retail culture centred on client experience, product expertise and continuous learning. As part of LVMH, the brand emphasises professionalism, creativity and development opportunities within a global luxury group.