Sephora Retail Administrative Supervisor

Sephora is a leading global beauty retailer and part of the LVMH group, recognised for its curated assortment of prestige brands and in‑store experience. As an employer, Sephora emphasises client-centric retail, fast-paced innovation, inclusive teams and structured training pathways that support progression across store and corporate functions.

1. Supervise and execute store administrative and operational processes to ensure compliance with Sephora’s commercial concepts, policies and culture.
2. Oversee inventory receipt and stock-control procedures, coordinating merchandise receiving and reconciliation with store teams.
3. Maintain accurate administrative records and prepare operational reports to support store profitability and KPI achievement.
4. Provide frontline support for customer interactions and step in to operate the cash register/POS when required.
5. Coach and coordinate with store staff to ensure adherence to presentation standards, dress code and service protocols.
6. Promote organisation, process discipline and proactive problem-solving to improve operational efficiency.

1. Minimum high school diploma; tertiary education preferred.
2. Minimum 3 years of professional experience, preferably in administrative or stock/control roles within retail.
3. Proven experience with store administration, inventory receiving and basic cash-handling procedures.
4. Strong organisational skills, proactivity and a collaborative team mindset.
5. Good verbal communication skills and flexibility to support store operations during peak periods.

1. Microsoft Office
2. POS systems
3. Merchandise receiving systems
4. Inventory control
5. Analytical reasoning
6. Organisational skills
7. Team collaboration

At least 3 years of relevant professional experience, ideally in retail administration, inventory management or store operations.

High school diploma required; university degree or higher education in business/administration preferred. Foreign language knowledge desirable.

Sephora fosters a dynamic, client-focused retail culture with strong emphasis on diversity, continuous learning and internal mobility. As part of the LVMH group, the workplace balances entrepreneurial agility with high standards of brand presentation and customer service.