Sephora Operations Lead

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and excellence. Sephora offers a dynamic environment that fosters innovation and creativity, providing employees with opportunities to grow and develop within the company.

1. Lead and manage the operations team at a specific Sephora store location.
2. Ensure the execution of all operations-focused processes in alignment with company standards.
3. Oversee inventory management, including shipping, receiving, returning merchandise, and cycle counting.
4. Maintain visual merchandising standards and manage in-house or third-party cleaning crews.
5. Manage supply budgets and ensure appropriate quantities of supplies, testers, and samples.
6. Participate in performance management and provide timely feedback for improvement.
7. Act as Manager on Duty, engaging with Beauty Advisors and clients on the sales floor.
8. Develop budget strategies and demonstrate understanding of store sales performance and expenses.

1. One to three years of experience in a similar role at a comparable volume store or equivalent internal experience.

1. Strong store operations skills.
2. Proven ability to influence peers and provide feedback.
3. Effective time management and problem-solving skills.

Minimum of 3 years in a similar role at a comparable volume store or equivalent internal experience.

Compensation ranges between CAD$22.20 - CAD$26.10 per hour, with potential performance-based bonus opportunities.

Competitive benefits program, robust learning and development initiatives, and commitment to providing reasonable accommodation to applicants with disabilities or medical conditions.

Sephora Canada fosters a culture of transparency, efficiency, and inclusivity, utilizing AI technologies in recruitment to enhance the screening and evaluation process. The company values employee support and recognition, promoting a collaborative and innovative work environment.