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Sephora Operations Associate
Sephora is a global prestige beauty retailer recognized for an extensive assortment of cosmetics, skincare and fragrance brands. As part of the LVMH group, Sephora operates a fast-paced, client-centric retail network and offers structured retail career paths across store, corporate and merchandising functions.
- Support daily store operations to ensure a seamless client experience and adherence to operational standards
- Manage inventory activities including stock replenishment, receiving, cycle counts and basic order fulfilment
- Assist with visual merchandising and promotional set-ups to maintain brand consistency and event readiness
- Deliver and support exceptional client service to help achieve store sales targets and KPIs
- Maintain a safe, secure and welcoming environment by complying with company policies and loss-prevention practices
- Promote teamwork and inclusivity; communicate effectively with colleagues and leadership about operational needs
- Meet required scheduling commitments and provide reliable attendance during peak retail periods (nights, weekends, holidays)
- 1–2 years' experience in retail, hospitality or a client-facing environment
- Excellent organizational skills and attention to detail; ability to prioritise tasks in a busy store
- Strong interpersonal and verbal communication skills with a service-oriented approach
- Physically able to lift and carry up to 50 pounds and perform repetitive stocking tasks
- Flexible availability to work scheduled shifts including evenings, weekends and holidays
- Punctuality and consistent attendance
- Inventory management
- Stock replenishment
- Visual merchandising
- Client service
- Point-of-sale (POS) operations
- Time management
Entry-level requirement of approximately 1–2 years in retail, hospitality or other client-focused roles; hands-on experience with inventory handling and merchandising preferred.
High school diploma or equivalent required; retail or merchandising training is a plus.
This position is listed in Springfield, Virginia, near Washington, D.C., in USA. Sephora is actively recruiting for this and 2,281 other open jobs in USA.
Comprehensive healthcare and wellbeing benefits (eligibility dependent).
Sephora fosters an inclusive, diversity-forward workplace where passion for beauty and customer experience drives daily work. The environment is collaborative and performance-oriented, offering development opportunities across retail and corporate pathways within the LVMH family.
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