Sephora Operations Associate

Sephora is a global prestige beauty retailer known for an expansive portfolio of brands and a client-centric retail experience. As part of the LVMH group, Sephora emphasizes innovation in merchandising, inclusive brand positioning, and high standards for store operations across its network.

1. Support daily store operations to ensure a seamless client experience, including opening/closing procedures and upkeep of operational standards.
2. Manage inventory lifecycle: receive shipments, perform stock replenishment, cycle counts, and assist with order fulfillment and returns.
3. Execute visual merchandising and promotional setups to ensure the store reflects Sephora’s brand and event activations.
4. Deliver and support exceptional client service in collaboration with the sales team to help achieve store sales goals.
5. Maintain a safe, secure and inviting shopping environment by adhering to company policies and loss-prevention practices.
6. Work reliably according to assigned schedule, including nights, weekends and holiday shifts, and meet minimum weekly hours for the role.

1. 1–2 years’ experience in retail, hospitality or another client-facing environment, or equivalent practical experience.
2. Strong organizational and time-management capabilities with attention to detail.
3. Excellent verbal communication and interpersonal skills; capable of supporting outstanding client service.
4. Adaptable team player with a goal-driven mindset and the ability to perform in a fast-paced retail environment.
5. Physically able to lift and carry up to 50 pounds and perform tasks that require standing and moving for extended periods.

1. Inventory management
2. Stock replenishment
3. Visual merchandising
4. Order fulfillment
5. Client service
6. Time management
7. Team collaboration
8. Operational standards compliance

Entry-level: 1–2 years in retail, hospitality, or other client-focused roles; experience with store operations and merchandising preferred.

High school diploma or equivalent preferred; retail-related training or certifications are a plus.

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Sephora cultivates an inclusive, diversity-forward retail culture that celebrates individual expression and teamwork. The company prioritizes client experience, continuous learning, and operational excellence within a fast-paced, brand-driven environment.