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Sephora Operations Associate
Sephora is a global beauty retailer within the LVMH family, recognised for its broad assortment of prestige brands and experiential store environments. As an employer, Sephora emphasises diversity, ongoing learning and internal mobility across retail and corporate functions, offering structured training and career pathways in a fast-paced, customer-centric setting.
- Support daily store operations to ensure efficient, customer-focused service
- Manage inventory processes including stock replenishment, cycle counts and order fulfillment
- Assist with visual merchandising and promotional setups to maintain brand standards
- Deliver exceptional client service and support sales goals through active team collaboration
- Uphold company policies, safety and loss-prevention procedures to maintain a secure shopping environment
- Maintain punctuality and meet required shift/hours availability, including nights, weekends and holidays
- 1–2 years in retail, hospitality or another client-focused environment
- Excellent organisational and time-management capabilities
- Strong verbal communication and interpersonal skills
- Demonstrated ability to learn and communicate product knowledge quickly
- Reliable attendance and flexibility to work peak retail hours
- Ability to lift and carry up to 50 pounds
- Inventory management
- Stock replenishment
- Order fulfillment
- Visual merchandising
- Client service
- Time management
- Clear verbal communication
- Team collaboration
- Reliability and punctuality
1–2 years of experience in retail, hospitality or another client-facing role; comfortable working in a fast-paced, target-driven environment.
High school diploma or equivalent; post-secondary coursework in retail, hospitality or business is a plus.
This position is listed in Burlington, Massachusetts, near Boston, in USA. Sephora is actively recruiting for this and 2,281 other open jobs in USA.
Comprehensive healthcare and wellbeing benefits (eligibility applies).
Sephora fosters an inclusive, beauty-driven culture that prizes creativity, continuous learning and collaboration. As part of LVMH, the brand supports professional development and internal mobility within a high-energy retail environment focused on client experience.
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