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Sephora Operations Associate
Sephora is a global beauty retailer known for an extensive portfolio of prestige brands and immersive retail experiences. As part of the LVMH group, Sephora emphasizes product expertise, client-centric service and an inclusive culture that encourages professional development across its store network.
- Oversee daily store operations to ensure efficiency, compliance with procedures, and a high-quality client experience.
- Manage inventory processes including receiving, stock replenishment, cycle counts and order fulfillment.
- Execute visual merchandising and promotional setups to reflect brand standards and support store events.
- Support the sales team by delivering outstanding client service and assisting with achieving sales targets.
- Maintain operational standards and safety protocols to ensure a secure, well-presented retail environment.
- Work flexible hours as required, including nights, weekends and holidays, and ensure punctual attendance.
- 1–2 years of experience in a retail, hospitality or client-focused operational role.
- Demonstrated organizational and time-management capabilities with strong attention to detail.
- Excellent verbal communication and interpersonal skills; ability to deliver client-focused service.
- Team-oriented with a goal-driven mindset and ability to thrive in a fast-paced environment.
- Physically able to lift and carry up to 50 pounds.
- Availability to work scheduled shifts during peak retail hours (nights, weekends, holidays).
- Inventory management
- Stock replenishment
- Order fulfillment
- Visual merchandising
- Client service
- Time management
- Effective verbal communication
- Team collaboration
Entry-level retail operations experience required: typically 1–2 years in a similar role within retail, hospitality or another client-facing environment, with practical exposure to inventory handling and merchandising.
High school diploma or equivalent preferred.
This position is listed in Beachwood, Ohio, near Cleveland, in USA. Sephora is actively recruiting for this and 2,281 other open jobs in USA.
Comprehensive healthcare and wellbeing benefits (eligibility varies).
Sephora fosters an inclusive, client-focused retail culture that values diversity, education and professional growth. The brand promotes collaboration and continuous learning within a fast-paced, beauty-led environment.
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