Sephora Interim Team Leader

Sephora, a leader in the beauty retail industry, is part of the Selective Distribution business group. As a subsidiary of LVMH, Sephora is renowned for its commitment to innovation, excellence, and an inclusive workplace culture. The brand offers a dynamic environment where creativity and passion for beauty thrive.

1. Lead and inspire team members to deliver exceptional customer service and achieve sales targets.
2. Enhance store performance by fostering strong customer engagement and providing personalized product recommendations.
3. Support team success through continuous feedback and development to improve performance.
4. Facilitate training and development in service excellence, loyalty programs, product expertise, and brand initiatives.
5. Assist in daily operations including inventory management, visual merchandising, and adherence to store standards.
6. Promote an inclusive and collaborative team culture where everyone feels empowered.
7. Ensure availability during peak retail periods, including evenings, weekends, and holidays.

1. Minimum of two years of leadership experience in retail, hospitality, or service environments.
2. Proven ability to coach and inspire teams to achieve objectives.
3. Strong sales and customer service skills.
4. Comfortable in a fast-paced, dynamic environment.
5. Physically capable of lifting and moving items up to 22.7 kg.

1. Leadership and team management
2. Customer service excellence
3. Sales and product knowledge
4. Communication and interpersonal skills
5. Problem-solving abilities

Minimum of three years of relevant experience in a leadership role within retail, hospitality, or service industries.

Compensation ranges from CAD 21.10 to CAD 26.40 per hour, with performance bonuses and a competitive benefits package.

The role offers performance bonuses, a competitive benefits package, and robust training and development initiatives to support employee growth and recognition.

Sephora Canada fosters a culture of transparency, inclusivity, and innovation. The company is committed to providing reasonable accommodations for candidates with disabilities or medical conditions and utilizes AI technology to enhance recruitment efficiency.