Sephora Director, Employee Relations & HR Compliance

Sephora is a global beauty retailer and a leading omnichannel destination for cosmetics, skincare and fragrance. As part of the LVMH group, Sephora combines a fast-paced retail culture with an emphasis on brand innovation, client experience, and talent development, offering broad career paths across retail, distribution and corporate functions.

1. Develop and implement enterprise-wide employee relations and HR compliance strategies covering FSC, retail and distribution centers to mitigate risk and enable business objectives.
2. Lead and oversee complex workplace investigations, conflict mediation, disciplinary actions and performance management to ensure consistent, legally sound outcomes.
3. Ensure HR policies and practices comply with federal, state and local employment laws (EEO, ADA, FMLA, wage & hour) and update policies as legal landscapes evolve.
4. Analyze ER and compliance metrics to identify trends and design proactive, enterprise initiatives to reduce exposure and improve employee experience.
5. Design, communicate and deliver targeted training and guidance for HR teams, people leaders and business stakeholders on ER and compliance topics.
6. Partner cross-functionally with Legal, Labor Relations and senior business leaders to align policy application and support company initiatives.
7. Provide strategic counsel to senior leadership and the SVP, Talent on ER risks, remediation strategies and policy implications.
8. Lead, coach and develop a high-performing ER/compliance team, fostering accountability, collaboration and continuous professional growth.

1. Minimum 10 years of progressive Employee Relations, HR compliance or related HR leadership experience, including at least 5 years in a retail environment.
2. Demonstrated expertise in multi-state employment laws and HR compliance, specifically EEO, ADA, FMLA and wage & hour matters.
3. Proven track record managing sensitive workplace investigations and resolving complex employee relations issues.
4. Experience leading and developing teams (manages ~6 direct reports and ~10 indirect reports) and driving organizational change in matrixed environments.
5. Bachelor’s degree in Human Resources, Business Administration or a related discipline; advanced HR certifications or degree preferred.

1. Employee Relations
2. HR Compliance
3. Workplace Investigations
4. Conflict Mediation
5. Performance Management
6. Employment law (EEO, ADA, FMLA, wage & hour)
7. ER metrics analysis and reporting
8. Cross-functional partnership and stakeholder influence
9. Change management and organizational design
10. Coaching and people leadership

At least 10 years of progressive experience in employee relations or HR compliance, with a minimum of 5 years in a retail setting and a history of leading teams and resolving complex ER matters across multiple U.S. jurisdictions.

Bachelor’s degree in Human Resources, Business Administration or related field.

Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA and HSA options; Student Debt Retirement plan allowing student loan payments to qualify for 401(k) match; PTO, flexible and protected leave; training and tuition reimbursement; 30% merchandise discount, product gratis and LVMH flash-sale discounts; access to Modern Health and Financial Finesse; volunteer and donation matching.

Sephora cultivates an inclusive, high-energy retail culture that values diversity, curiosity and personal development. The environment prizes cross-functional collaboration and fast-paced execution while offering structured learning and career mobility within the broader LVMH ecosystem.