Sephora Department Manager - Make Up & Skin Care

Sephora, a leading name in the prestige beauty retail industry, is renowned for its commitment to diversity, inclusivity, and innovation. As part of the esteemed LVMH Group since 1997, Sephora has consistently disrupted the beauty market with its unique approach and extensive range of products. With a global presence spanning 35 countries and a workforce of 56,000, Sephora connects customers with an unparalleled selection of nearly 500 brands, including its own Sephora Collection. The company fosters a vibrant community where beauty is celebrated in all its forms.

1. Lead and develop the team to deliver exceptional customer experiences.
2. Manage sales and customer service in the Make Up, Skin Care, Hair Care, and Fragrance departments.
3. Ensure smooth daily operations and commercial excellence through effective floor management.
4. Oversee inventory management to ensure optimal product availability.
5. Handle full product cycle including receiving, storage, and returns management.
6. Ensure compliance with Sephora's operational and audit standards.
7. Collaborate on visual merchandising and in-store animations.
8. Achieve monthly and annual sales targets, ensuring year-on-year growth.

1. Minimum of 3 years of professional experience in retail and team leadership, preferably in a premium or service-oriented environment.

1. Strong leadership and coaching abilities.
2. Customer-focused with a business-driven mindset.
3. Excellent communication and delegation skills.
4. Proficient in retail systems and tools.
5. Solid understanding of retail KPIs and store operations.
6. Good knowledge of the beauty industry and trends.

Minimum 3 years of experience in retail and team leadership, ideally within a premium or service-oriented environment.

The position offers a rewarding compensation package, generous time off, a 4-day workweek, staff discounts, fitness partnerships, a robust pension plan, and continuous learning opportunities.

Sephora's culture is one of empowerment, learning, and growth. It values diversity and inclusivity, providing a supportive environment where employees can innovate and lead. The company encourages a balance between work and personal life, fostering a community where authenticity and differences are celebrated.