Sephora Beauty Consultant

Sephora is a global prestige beauty retailer and part of the LVMH group, recognized for a curated mix of luxury and niche brands and an experiential retail model. The brand emphasizes diversity, product expertise and client-centric service, offering employees exposure to fast-paced, trend-driven retail and structured learning opportunities.

1. Deliver personalised product recommendations and beauty consultations tailored to each client’s needs.
2. Drive sales through proactive, consultative selling and consistent achievement of individual and store targets.
3. Build and sustain client relationships by applying Sephora’s customer service standards (Sephora Attitude).
4. Maintain visual merchandising standards: ensure product presentation, cleanliness and timely restocking of shelves.
5. Support team objectives and contribute to a collaborative store environment; be available for selected Saturdays and trading Sundays as required.

1. Proven ability to establish rapport and develop lasting client relationships.
2. Strong knowledge of and enthusiasm for beauty products and current market trends.
3. Demonstrable sales or customer service experience, ideally within cosmetics or luxury retail.
4. Availability to work a part-time schedule including 2–3 specified Saturdays and retail Sundays.
5. Communicative knowledge of English and practical makeup application skills are advantageous.

1. Consultative selling
2. Customer relationship management
3. Beauty product knowledge
4. Makeup application
5. Visual merchandising and stock replenishment
6. Team collaboration and goal alignment
7. Adherence to Sephora Attitude service standards

Minimum 3 years of relevant experience in retail sales or customer-facing roles, preferably within the beauty or cosmetics sector.

High school diploma or equivalent; vocational training or certificated courses in beauty/cosmetics is a plus.

Sephora fosters an inclusive, diverse and performance-driven culture where authenticity and continuous learning are valued. The environment encourages professional development, hands-on training and collaboration within teams committed to exceptional client experiences.