Sephora Beauty Consultant

Sephora Canada is the Canadian arm of the global Sephora retail network, part of the LVMH group. The brand is known for a curated assortment of prestige beauty products, immersive store formats and a client-first retail philosophy. As an employer, Sephora emphasizes professional development, strong in-store training and an inclusive culture shaped by creativity and trend-led merchandising.

1. Deliver personalized beauty consultations and tailored product recommendations to meet individual client needs.
2. Demonstrate product expertise across cosmetics, skincare and fragrance to educate and empower clients.
3. Stay current with beauty trends, launches and techniques to provide contemporary, relevant advice.
4. Drive sales performance by achieving individual and store KPIs and participating in promotional initiatives.
5. Support visual merchandising, inventory maintenance and ensure a clean, organized and welcoming sales floor.
6. Contribute to an inclusive team culture and uphold company policies to maintain a safe and enjoyable shopping experience.

1. Previous experience providing excellent client service in retail, hospitality or another client-facing environment preferred.
2. Passion for beauty products, trends and helping clients build confidence through product knowledge.
3. Excellent verbal communication and interpersonal skills with the ability to build rapport quickly.
4. Reliable availability for peak retail hours including nights, weekends and holidays; punctual and consistent attendance.
5. Physically able to lift and carry up to 50 pounds.

1. Client consultation
2. Customer service
3. Sales-driven mindset
4. Product knowledge (makeup, skincare, fragrance)
5. Trend awareness
6. Team collaboration
7. Verbal communication

Entry-level role. Prior retail or client-facing experience is preferred but not mandatory; strong customer-service aptitude and enthusiasm for beauty are essential.

High school diploma or equivalent; beauty-related certifications or training are an asset.

Performance-based bonus opportunities; competitive benefits program; learning and development initiatives.

Sephora cultivates a dynamic, trend-focused retail culture that prizes inclusivity, creativity and continuous learning. Teams are client-centric and collaborative, supported by structured training and opportunities to develop within the wider LVMH luxury group.