Sephora Beauty Advisor

Sephora is a leading prestige beauty retailer and a member of the LVMH group. The brand is recognised for its curated assortment of global and exclusive beauty labels alongside its own Sephora Collection, and for fostering an energetic, trend-driven retail environment that blends product expertise with experiential service.

1. Deliver personalised beauty consultations across fragrance, makeup, skincare and haircare to drive sales and client loyalty.
2. Achieve individual and store sales targets and contribute to KPI performance through active selling, promotions and clienteling.
3. Maintain up-to-date product knowledge and communicate brand stories, benefits and usage advice to customers.
4. Ensure visual merchandising standards, stock replenishment and product presentation align with brand guidelines.
5. Participate in onboarding, training programmes and ongoing professional development initiatives.
6. Provide exceptional customer service at point of sale, handle transactions accurately using the POS system and manage client records.

1. Minimum one year of customer-facing experience in the beauty or cosmetics sector.
2. Residence in the province of the vacant position (Pamplona) or local commutable location.
3. Fluent spoken and written English.
4. Strong customer-service orientation and a demonstrable passion for the beauty industry.
5. Flexible availability to work retail hours, including weekends and peak trading periods.

1. Consultative selling and client advisory
2. Makeup application and skincare consultation
3. Retail merchandising and visual standards
4. Point-of-sale (POS) transaction handling
5. Clienteling and CRM record maintenance
6. Product knowledge across fragrance, makeup, skincare and haircare

At least one year of direct, customer-facing experience within the beauty, cosmetics or personal care retail environment, with evidence of sales performance and client advisory duties.

Secondary education or vocational qualification; formal beauty/esthetic certifications are advantageous but not mandatory.

Initial onboarding; structured learning and professional development; inclusive, empowerment-focused community culture.

Sephora cultivates a vibrant, diverse and inclusive workplace where authenticity and creativity are valued. The brand emphasises learning and career development, offering employees tools and training to grow professionally within a fast-paced, trend-led retail environment.