Sephora Beauty Advisor

Sephora Canada is the national arm of the global Sephora beauty retailer, part of the LVMH luxury group. The brand is known for a broad portfolio of prestige and indie beauty labels, an omnichannel retail model, and a culture that emphasises product expertise, inclusivity and continuous learning for frontline teams.

1. Deliver personalised beauty consultations and tailored product recommendations to meet individual client needs.
2. Demonstrate product expertise across makeup, skincare and fragrance to educate and empower clients.
3. Keep current with beauty trends, product launches and application techniques to sustain client loyalty.
4. Drive sales performance by meeting and exceeding individual and store KPIs.
5. Support merchandising, inventory control and loss-prevention to maintain visual standards and stock accuracy.
6. Maintain a clean, organized and welcoming retail environment that reflects brand standards.
7. Contribute to an inclusive team culture and uphold company policies to ensure a safe shopping experience.
8. Work flexible hours including nights, weekends and holidays as required by peak retail operations.

1. Previous experience providing excellent customer service in retail, hospitality, or client-facing roles preferred.
2. Demonstrated passion for beauty products, trends and client empowerment.
3. Excellent verbal communication and interpersonal skills with a client-focused attitude.
4. Team player comfortable in a collaborative, target-driven environment.
5. Ability to learn quickly and share product knowledge with clients and colleagues.
6. Physically able to lift and carry up to 50 pounds; punctual with consistent attendance.

1. Personalised client consultations
2. Product knowledge (makeup, skincare, fragrance)
3. Retail sales and KPI achievement
4. Merchandising and inventory management
5. Strong communication and interpersonal skills
6. Team collaboration and adaptability

Entry-level role; previous retail, hospitality or client-facing experience is preferred but not mandatory. Candidates should demonstrate strong customer-service aptitude and a passion for beauty.

High school diploma or equivalent preferred.

Eligible for performance-based bonus opportunities; competitive benefits program; robust learning and development initiatives. Reasonable accommodation provided for applicants with disabilities.

Sephora fosters an inclusive, fast-paced retail culture rooted in beauty expertise and client experience. As part of the LVMH group, the workplace values diversity, continuous learning and career mobility across stores and corporate functions.