Sephora Beauty Advisor

Sephora is a global prestige beauty retailer known for an expansive portfolio of brands and an immersive retail experience. Operating in Canada under the Sephora Canada banner, the retailer emphasizes product expertise, client-centric service and continuous employee development. As part of the selective retail landscape, Sephora benefits from being within a group of luxury and lifestyle brands and invests in training, inclusion and frontline talent.

1. Deliver personalised beauty consultations and tailored product recommendations that respond to each client’s needs and preferences.
2. Drive sales performance and achieve store KPIs through consultative selling and client conversion.
3. Educate and empower clients by sharing product knowledge, application techniques and regimen recommendations.
4. Keep abreast of beauty trends, new launches and retail techniques to provide current, compelling advice.
5. Maintain merchandising standards, manage stock and ensure the sales floor is clean, organised and inviting.
6. Be available for flexible scheduling and peak trading periods, including evenings, weekends and holidays.
7. Participate in training programmes and development initiatives to enhance product expertise and selling skills.

1. Demonstrated retail or client-service experience, preferably in a beauty or cosmetics environment.
2. Genuine passion for beauty, cosmetics and current trends, with the confidence to advise clients.
3. Excellent verbal communication and interpersonal skills, with an ability to build rapport quickly.
4. Collaborative team player who contributes positively to a high‑energy, target‑driven environment and supports inclusion.
5. Availability to meet required minimum weekly hours and work peak periods (nights, weekends, statutory holidays).
6. Physically able to lift and move up to 22.7 kg.

1. Personalised client consultation
2. Product recommendation and retail selling
3. Beauty trend awareness
4. Merchandising and inventory management
5. Client education and demonstration
6. Strong verbal communication and interpersonal skills
7. Team collaboration
8. Schedule flexibility (evenings/weekends/holidays)
9. Ability to handle physical tasks (lift up to 22.7 kg)

Some prior retail or customer‑service experience is preferred; entry‑level candidates with relevant exposure to beauty sales or client advisory roles will be considered.

High school diploma or equivalent preferred; cosmetology, esthetics or other beauty-related certification is an asset.

Performance bonuses; competitive benefits program; robust training and development initiatives; accommodation for candidates with disabilities.

Sephora fosters a fast‑paced, client‑centric retail culture grounded in product expertise, inclusion and continuous learning. Employees are encouraged to develop technical skills and sales acumen through structured training and collaborative team environments.