Sephora Beauty Advisor

Sephora is a global beauty retailer renowned for its curated assortment of prestige cosmetics, skincare and fragrance brands. Operating within the Selective Distribution / luxury retail segment, Sephora combines experiential in-store services and digital innovation to create a client-first shopping environment. As a retail employer, Sephora emphasizes diversity, training and career mobility within a fast-paced, trend-driven marketplace and is part of the LVMH group.

1. Deliver personalized consultations and product recommendations to meet individual client needs and build lasting relationships.
2. Demonstrate deep product knowledge and educate clients on application techniques, ingredients and regimen usage.
3. Maintain up-to-date awareness of beauty trends, launches and techniques to provide relevant, timely advice.
4. Drive sales performance and achieve assigned KPIs through consultative selling and client follow-up.
5. Support store operations including merchandising, inventory management and visual standards to ensure an organized, inviting environment.
6. Provide exceptional customer service while upholding company policies to create a safe and enjoyable shopping experience.
7. Contribute to an inclusive team culture by collaborating with colleagues and supporting a welcoming atmosphere for all clients.
8. Adhere to flexible scheduling requirements, including availability for nights, weekends and holidays, and meet minimum shift/hour commitments.

1. Proven ability to deliver excellent client service in retail, hospitality, or another client-facing environment (preferred).
2. Demonstrated passion for beauty, trends and product discovery.
3. Strong verbal communication and interpersonal skills; comfortable with consultative sales.
4. Team-oriented mindset and the ability to work collaboratively toward shared goals.
5. Fast learner able to absorb and relay product knowledge quickly.
6. Physically able to lift and carry up to 50 pounds and stand for extended periods.

1. Client consultations
2. Product recommendations
3. Retail sales and KPI attainment
4. Merchandising
5. Inventory management
6. Trend awareness
7. Customer service
8. Team collaboration
9. Punctuality and reliable attendance

Entry-level position; prior retail, hospitality, or client-facing experience preferred but not required. Demonstrated customer-service aptitude and sales potential valued.

High school diploma or equivalent preferred; cosmetology, beauty or product certifications are a plus.

Comprehensive healthcare and wellbeing benefits (eligibility-based); Inclusion & Belonging pledge and diversity initiatives.

Sephora fosters a fast-paced, beauty-centric culture that prizes inclusivity, creativity and professional development. The retailer emphasizes continuous learning, collaboration and delivering elevated client experiences across its stores and digital platforms.