Sephora Beauty Advisor

Sephora is a leading global beauty retailer offering an extensive assortment of prestige cosmetics, skincare, fragrance and tools. As part of the LVMH group, Sephora combines a high-energy retail environment with strong brand partnerships, professional education and a commitment to diversity and innovation in beauty.

1. Deliver personalized, consultative beauty experiences and product recommendations that address each client’s needs and preferences.
2. Demonstrate and communicate product expertise across makeup, skincare and fragrance to educate and empower clients.
3. Maintain up-to-date knowledge of beauty trends, product launches and application techniques to provide relevant advice.
4. Consistently achieve and exceed sales goals and key performance indicators through proactive client engagement and follow-up.
5. Support inventory control and merchandising activities to ensure a clean, organized and visually compelling salesfloor.
6. Operate point-of-sale systems and process transactions accurately while adhering to cash-handling procedures.
7. Foster an inclusive team environment that celebrates diversity and promotes exceptional customer service.
8. Adhere to Sephora operational standards, safety policies and loss-prevention procedures.

1. Previous experience delivering excellent customer service in retail, hospitality or other client-facing roles.
2. Demonstrable passion for beauty, trends and product knowledge.
3. Strong interpersonal and verbal communication skills with the ability to build rapport quickly.
4. Collaborative mindset and ability to perform in a goal-oriented, fast-paced retail environment.
5. Reliable availability during peak retail hours including nights, weekends and holidays; ability to meet minimum weekly shift requirements.
6. Physically able to lift and carry up to 50 pounds.

1. Client consultations
2. Product knowledge (makeup, skincare, fragrance)
3. Trend awareness and beauty techniques
4. Visual merchandising and inventory support
5. Sales and KPI-driven performance
6. Customer relationship building
7. Point-of-sale (POS) operations and cash handling
8. Effective verbal communication

Entry-level — previous retail, hospitality or client-facing experience preferred; demonstrates ability to deliver exceptional service and build client relationships.

High school diploma or equivalent preferred; cosmetology/beauty certifications are a plus but not required.

Comprehensive healthcare and wellbeing benefits offered based on eligibility.

Sephora cultivates a diverse, inclusive and education-driven workplace where creativity and client obsession are central. The brand emphasizes professional development, trend-led learning and a collaborative retail culture aligned with LVMH standards.