Sephora Beauty Advisor

Sephora is a global beauty retailer known for its curated assortment of prestige and emerging brands, experiential stores, and strong focus on client education. As part of LVMH's selective distribution portfolio, Sephora emphasizes product innovation, inclusive beauty, and continuous talent development across its retail network.

1. Deliver personalised consultations and product recommendations that address each client’s needs and preferences.
2. Demonstrate deep product knowledge to educate and empower clients on makeup, skincare, and fragrance.
3. Maintain awareness of beauty trends, new product launches, and application techniques to provide current, relevant advice.
4. Drive sales performance by achieving individual and store KPIs through consultative selling and clienteling.
5. Support merchandising, inventory management, and visual standards to ensure an attractive, well-stocked selling environment.
6. Create a welcoming, inclusive atmosphere that encourages repeat visits and strong client relationships.
7. Adhere to company policies and operational standards to ensure a safe, secure and pleasant shopping experience.
8. Maintain reliable attendance and flexibility to work peak retail hours including nights, weekends and holidays.

1. Previous customer-facing experience in retail, hospitality or a client-service environment preferred.
2. Passion for beauty, trends, and a commitment to helping clients feel confident.
3. Excellent verbal communication and interpersonal skills with a consultative selling approach.
4. Ability to work collaboratively in a goal-oriented team and contribute positively to store culture.
5. Availability for required part-time schedule (typically 15–29 hours/week) and peak retail periods.
6. Physically able to lift and carry up to 50 pounds.

1. Client consultation and clienteling
2. Product knowledge (makeup, skincare, fragrance)
3. Consultative selling and sales conversion
4. Merchandising and inventory support
5. Trend awareness and product demonstration
6. Interpersonal communication and teamwork

Entry-level role; prior retail or hospitality experience is preferred but not required. Candidates should demonstrate strong client-service aptitude and a willingness to learn product techniques and sales processes.

High school diploma or equivalent preferred.

Comprehensive healthcare and wellbeing benefits (eligibility-based); Inclusion & Belonging pledge.

Sephora cultivates an inclusive, fast-paced retail culture that champions diversity, beauty education and personal development. The brand invests in training and encourages collaborative teamwork, creativity and an entrepreneurial approach to client service.