Sephora Beauty Advisor (Flex)

Sephora is a global beauty retailer known for a curated mix of prestige cosmetics, skincare, fragrance and tools. As part of the LVMH group, the brand emphasizes experiential retail, product innovation and strong talent development within a fast-moving, trend-driven environment.

1. Deliver personalised one-to-one beauty consultations and tailored product recommendations to enhance client confidence and satisfaction.
2. Demonstrate deep product knowledge across skincare, makeup and fragrance lines, educating clients on application, benefits and routines.
3. Stay current with beauty trends, launches and techniques to provide relevant, up-to-date advice and maintain client loyalty.
4. Achieve and exceed individual and store sales targets and KPIs through consultative selling and clienteling.
5. Support inventory control, merchandising standards and visual presentation to ensure an inviting, organised sales floor.
6. Contribute to an inclusive, collaborative store culture and adhere to Sephora Canada policies to ensure a safe shopping environment.
7. Maintain flexible availability for peak retail hours including evenings, weekends and holidays; demonstrate punctuality and reliable attendance.

1. Demonstrated ability to deliver excellent client service and build strong client relationships in retail, hospitality or other client-facing contexts.
2. Passion for beauty, trends and helping clients discover products that build confidence.
3. Excellent verbal communication and interpersonal skills with a consultative approach to selling.
4. Team-oriented mindset; ability to collaborate in a fast-paced, goal-driven environment.
5. Physically able to lift and carry up to 50 pounds and perform standing duties for extended periods.

1. Skincare, cosmetics and fragrance product knowledge
2. Client consultation and personalised selling
3. Visual merchandising and inventory support
4. Retail sales and KPI-driven performance
5. Point-of-sale (POS) operation and cash handling (inferred)

Entry-level — previous retail, hospitality or client-facing experience preferred; demonstrable customer-service aptitude and the ability to learn product knowledge quickly.

High school diploma or equivalent preferred; post-secondary study or certification in cosmetology, esthetics or a related field considered an asset.

Performance-based bonus opportunities; access to a competitive benefits program and structured learning and development initiatives.

Sephora fosters an inclusive, trend-conscious workplace where creativity and product expertise are celebrated. The retail environment is collaborative and fast-paced, offering opportunities for skill development and internal mobility within the wider LVMH portfolio.