Sephora Beauty Advisor

Sephora, part of the LVMH group, is a global beauty retailer known for its curated assortment of cosmetics, skincare, fragrance and tools. As an employer, Sephora emphasizes education, diversity and innovation within a fast-paced retail environment and invests in training to develop beauty professionals across its store network.

1. Deliver personalized consultations and tailored product recommendations to meet each client’s needs and preferences.
2. Demonstrate and communicate product expertise to educate and empower clients across makeup, skincare and fragrance categories.
3. Keep current with beauty trends, product launches and application techniques to provide relevant advice and maintain client loyalty.
4. Drive sales performance by achieving individual and store KPIs and contributing to revenue targets.
5. Support merchandising, inventory accuracy and visual standards to ensure a clean, organized and inviting retail environment.
6. Promote an inclusive, collaborative store culture and adhere to company policies to ensure a safe, welcoming shopping experience.
7. Maintain flexible availability for peak retail hours (nights, weekends and holidays) and consistent punctuality and attendance.

1. Previous experience in retail, hospitality, or other client-facing roles demonstrating excellent customer service and relationship building.
2. Passion for beauty, trends and product innovation with the ability to learn and retain product knowledge quickly.
3. Excellent verbal communication and interpersonal skills; comfortable delivering one-to-one consultations.
4. Team-oriented mindset and ability to perform in a goal-driven, collaborative environment.
5. Physically able to lift and carry up to 50 pounds as required by store operations.
6. Availability for scheduled shifts that include nights, weekends and holidays.

1. Personalized client consultations
2. Product recommendation and education
3. Trend awareness and product knowledge
4. Sales techniques and KPI attainment
5. Merchandising and inventory support
6. Customer service and interpersonal communication

Entry-level role; prior retail, hospitality or client-facing experience preferred and demonstrated ability to deliver excellent customer service.

High school diploma or equivalent preferred.

Meaningful Rewards program; comprehensive healthcare and wellbeing benefits (based on eligibility).

Sephora fosters a beauty-forward, inclusive culture that values education, diversity and creativity. The workplace is fast-paced and collaborative, with a strong emphasis on continuous learning and empowering employees to grow as beauty professionals.