Sephora Beauty Advisor

Sephora is a global prestige beauty retailer known for an expansive assortment of makeup, skincare, fragrance and wellness brands and an immersive retail and digital experience. As part of the LVMH group, Sephora emphasizes innovation, diversity and elevated customer service across a network of stores and omnichannel platforms.

1. Deliver personalized, consultative beauty experiences and product recommendations tailored to each client’s needs.
2. Achieve and exceed sales targets and KPIs through effective clientelling, follow-up and conversion strategies.
3. Demonstrate and communicate product knowledge across makeup, skincare and fragrance to educate and empower clients.
4. Maintain visual merchandising, inventory accuracy and a clean, welcoming sales floor that reflects brand standards.
5. Stay current with industry trends, new launches and techniques to offer relevant advice and service.
6. Promote an inclusive, team-oriented environment and adhere to Sephora’s policies to ensure a safe shopping experience.
7. Be available for scheduled shifts during peak retail hours including nights, weekends and holidays and meet minimum weekly hour requirements.

1. Proven ability to deliver excellent customer service and develop strong client relationships in retail, hospitality or other client-facing roles.
2. Passion for beauty, product trends and consumer education.
3. Excellent verbal communication and interpersonal skills; team-oriented and collaborative approach.
4. Reliable availability for assigned shifts (including nights, weekends and holidays) and punctual attendance.
5. Physically able to lift and carry up to 50 pounds.

1. Product consultation
2. Clienteling
3. Retail sales
4. Visual merchandising
5. Inventory management
6. Point-of-sale (POS) systems
7. Trend awareness

Entry-level role. Previous retail, hospitality or client-facing experience preferred but not mandatory; aptitude for sales and client service is required.

Comprehensive healthcare and wellbeing benefits (eligibility applies).

Sephora cultivates an inclusive, high-energy retail culture that celebrates individuality and diversity. The environment is collaborative and fast-paced, rewarding curiosity, product expertise and a client-first mindset.