Sephora Beauty Advisor

Sephora is a global beauty retailer known for an expansive, trend-led assortment across skincare, cosmetics, haircare and wellness. In the Asia‑Pacific region Sephora operates multiple stores complemented by a growing e‑commerce platform and a corporate office in Sydney; the brand is part of the LVMH (Louis Vuitton Moët Hennessy) group, which provides broad cross‑brand development opportunities.

1. Deliver an exceptional, consultative customer experience through personalised product recommendations and hands‑on demonstrations across cosmetics, skincare, haircare and wellness.
2. Educate customers about product features, benefits and the store CRM programme to drive loyalty and repeat purchase.
3. Actively sell and achieve individual and store sales targets through consultative selling and effective cross‑selling.
4. Maintain visual merchandising standards, stock replenishment and a polished sales floor presentation.
5. Participate in onboarding, in‑store training sessions and ongoing learning via the brand’s online learning platform and field trainers.
6. Support store operations including POS transactions, clienteling activities and upkeep of hygiene and safety standards.
7. Work flexibly across peak trading times, including late nights and weekends, to meet store staffing needs.

1. Previous sales experience in retail or a customer‑facing environment preferred.
2. Strong interpersonal and communication skills with an ability to build rapport and long‑term client relationships.
3. Keen interest in beauty trends and eagerness to expand product knowledge across multiple categories.
4. Availability to work key trading days (typically Thursday–Sunday) including late‑night and weekend shifts.

1. Customer service and consultative selling
2. Product knowledge across skincare, colour cosmetics, haircare and wellness
3. CRM program utilisation
4. Visual merchandising and stock management
5. Team collaboration and effective communication

Entry‑level role; previous retail or customer‑facing sales experience is preferred but comprehensive training and ongoing development are provided.

No formal tertiary qualification required; high school completion or equivalent preferred.

Opportunities for professional development in Australia and internationally; gifted products and store discounts up to 45%; paid parental leave, birthday leave and personal leave; discounted gym memberships; 24/7 mental health programs; life insurance; access to a proprietary online learning platform; active social calendar.

Sephora fosters a diverse, discovery‑led culture that values inclusivity, continuous learning and creativity. As part of the LVMH group, the brand emphasises career mobility and cross‑brand development while maintaining a high‑energy, client‑centric retail environment.