Sephora Assistant Store Manager

Sephora is a global prestige beauty retailer and a member of the LVMH group, known for an extensive assortment of cosmetics, skincare and fragrance across global and niche brands. As an employer, Sephora emphasizes inclusivity, professional development and expertise in client-facing retail operations, offering structured training and leadership pathways within a fast-paced, retail environment.

1. Support daily store operations and ensure exceptional client experiences while driving sales and profitability.
2. Coach, inspire and develop the store team through real-time feedback, mentorship and performance management.
3. Recruit, onboard and retain diverse talent that embodies Sephora’s client service standards.
4. Deliver impactful performance appraisals and implement action plans to improve individual and team results.
5. Maintain visual merchandising and store presentation standards, ensuring compliance with brand policies and procedures.
6. Resolve client concerns with professionalism and drive engagement through loyalty programs and personalized service.
7. Optimize inventory and staffing resources to meet changing business priorities and sales opportunities.

1. Proven success in assistant store management within fast-paced, high-volume retail environments.
2. Demonstrated leadership and business acumen with experience recruiting, coaching and developing teams.
3. Outstanding verbal communication and interpersonal skills; ability to give constructive feedback and build trust.
4. Client-centric mindset with a track record of creating memorable, personalized client experiences.
5. Availability to work evenings, weekends and holidays; ability to perform physical tasks including lifting up to 50 pounds and applying products to clients.

1. Team leadership and coaching
2. Recruiting and onboarding
3. Performance management
4. Client experience and service recovery
5. Visual merchandising and store presentation
6. Inventory optimization and resource planning
7. Sales driving and KPI management

Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, consistently driving sales results and elevating team performance through hands-on leadership and coaching.

High school diploma or equivalent; college coursework or a bachelor’s degree in business, retail management, or a related field is preferred but not required.

Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA and HSA options; Student Debt Retirement plan (student loan payments may qualify to earn 401(k) match); paid vacation and sick leave; protected leave; training and tuition reimbursement; leadership development; 30% employee discount, eligible gratis and flash sale offers on LVMH brands; access to Modern Health and Financial Finesse; volunteer and donation matching.

Sephora cultivates an inclusive, learning-focused retail culture where expertise, diversity and client obsession are prized. Employees are encouraged to develop professionally through structured training, mentorship and clear career pathways while working in a dynamic, community-oriented store environment.