Rimowa Store Supervisor

RIMOWA, a distinguished brand within the LVMH Group, has been at the forefront of redefining travel since 1898. As the first German Maison in the LVMH portfolio, RIMOWA is renowned for crafting mobility tools that seamlessly blend luxury with functionality, underscoring a rich heritage of craftsmanship and innovation. The brand offers a dynamic environment where employees can pursue their ambitions and contribute to a legacy of excellence.

1. Lead and support the team alongside the Store Manager or Assistant Store Manager, assuming leadership in their absence.
2. Drive strategic growth by analyzing product and consumer trends.
3. Develop team members and train new colleagues.
4. Maintain store organization in accordance with RIMOWA's visual merchandising guidelines.
5. Deliver an exceptional client experience, fostering personal RIMOWA journeys for all clients.
6. Cultivate long-term client relationships to enhance brand loyalty.
7. Assist with special requests and coordinate repairs with the client care department.
8. Exhibit teamwork, embodying RIMOWA's values and uplifting team spirit.

1. Minimum of 3 years of experience in a similar role.

1. Passion for storytelling, lifestyle, luxury, and travel.
2. Experience in people management and fostering team growth.
3. Strong interpersonal skills for engaging with team members and clients.
4. Enthusiasm for retail and delivering memorable client experiences.
5. Attention to visual detail and achieving team objectives.
6. Proactive approach to client engagement and relationship building.
7. Fluency in Italian and English; additional languages are advantageous.

A minimum of three years of relevant experience in the luxury retail sector is required.

RIMOWA offers a wide range of development opportunities within the LVMH Group, supporting personal and professional growth.

RIMOWA fosters a culture of innovation and excellence, encouraging employees to pursue their ambitions within a supportive and dynamic environment. The brand values collaboration, craftsmanship, and a commitment to delivering exceptional client experiences.