Rimowa Sales Assistant Intern

RIMOWA, a distinguished German Maison under the LVMH umbrella, epitomizes a global lifestyle brand dedicated to crafting essential products for a lifetime of travel. With over 125 years of heritage, RIMOWA seamlessly blends functionality with luxury, tradition with innovation, and craftsmanship with design. As part of the LVMH group, RIMOWA benefits from the conglomerate's extensive resources and commitment to excellence, making it a prestigious employer in the luxury fashion industry.

1. Deliver exceptional customer service while adhering to internal operational procedures.
2. Embody the brand's values and ensure a unique customer experience.
3. Contribute to achieving sales targets and support revenue growth through omnichannel services.
4. Understand and anticipate customer needs, providing guidance as necessary.
5. Enhance product expertise and knowledge of the luxury luggage and leather goods market.
6. Participate in customer retention efforts and assist in expanding the CRM database.
7. Assist in after-sales service management in collaboration with the Client Care Center, including minor in-store repairs.

1. Currently pursuing higher education (from Bac+1 to Bac+5) with a keen interest in RIMOWA and the travel and/or leather goods sector.

1. Dynamic, welcoming, and warm demeanor with strong interpersonal skills in an international environment.
2. Proficiency in digital tools and openness to new working methods.
3. Fluency in both English and French; additional languages are advantageous.

No prior experience required, ideal for those seeking a significant first experience in a high-end/luxury retail environment.

Pursuing higher education (Bac+1 to Bac+5).

Opportunity to gain significant experience in a high-end retail environment with exposure to luxury brand operations.

RIMOWA champions an inclusive and diverse culture, recognizing that a variety of backgrounds, skills, and abilities are key to the Maison's growth. The brand values individual initiatives and promotes an entrepreneurial spirit within its teams.