Rimowa Client Advisor

RIMOWA, a distinguished member of the LVMH Group, stands as a paragon of luxury and innovation in the realm of mobility tools. With over 120 years of heritage, RIMOWA is renowned for its commitment to crafting products that epitomize both luxury and functionality. As part of the LVMH conglomerate, RIMOWA offers unparalleled opportunities for professional growth within a global network of prestigious brands.

1. Enhance customer relationships through first-class consultations and personalized service.
2. Serve as a professional point of contact for after-sales inquiries, ensuring continued customer satisfaction.
3. Manage the repair process, from acceptance to communication with the technical team, ensuring high-quality standards are met.

1. Minimum of 3 years of experience in a customer-facing role within the luxury retail sector.

1. Strong customer focus with an intuitive understanding of luxury service standards.
2. Excellent communication and interpersonal skills.
3. Proficiency in managing customer relationships and after-sales service.

A minimum of three years in a customer-facing role within the luxury retail sector is required.

Competitive and attractive compensation with an additional profit-sharing system.

Staff discounts on RIMOWA products, LVMH Family & Friend offers, lunch tickets, employer-financed pension, international environment, career development opportunities, and support through the LVMH Heart Fund.

RIMOWA fosters a dynamic and innovative workplace culture, deeply rooted in its century-old heritage and commitment to excellence. As part of the LVMH Group, employees are immersed in a global network that values creativity, craftsmanship, and continuous development.