Richemont Sales Advisor

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Location
UAE
└Dubai
└Dubai
Seniority
Entry-Level
Posted
Mar 16, 2026

About Richemont

Richemont is a leading international luxury goods group comprising a portfolio of prestigious Maisons across jewellery, watches, leather goods and writing instruments. As an employer, Richemont emphasizes artisan craftsmanship, heritage brands and client-centric retail excellence, offering opportunities to work within highly curated boutiques and cross‑Maison programs under the Richemont Group umbrella.

Richemont seeks a Sales Associate in Dubai to deliver exceptional luxury client service in a boutique setting.

Role & Responsibilities

  • Deliver personalised, discreet client service that reflects the Maison’s standards and cultivates long‑term relationships.
  • Achieve and exceed individual and store sales targets through proactive clienteling, upselling and appointment management.
  • Maintain exceptional product knowledge across collections and communicate provenance, materials and craftsmanship to clients.
  • Manage boutique presentation and merchandising to luxury visual standards; ensure stock integrity and assist with inventory control.
  • Use CRM and point‑of‑sale systems to record client interactions, follow up on leads and track after‑sales activity.
  • Support after‑sales service, repairs and follow‑through to ensure a seamless client experience.
  • Adhere to loss‑prevention, compliance and cash‑handling procedures; contribute to a secure and professional boutique environment.

Qualifications

  • Proven experience in luxury retail or high‑end boutique sales (preferred 1–3 years).
  • Demonstrable expertise in delivering high‑touch, client‑focused service.
  • Strong interpersonal and communication skills with refined presentation and negotiation abilities.
  • Flexibility to work retail hours, including weekends and public holidays, and to attend store‑led training.
  • Legal right to work in the UAE (must be able to work in Dubai without restrictions).

Skills

Clienteling CRM usage (client records and follow‑up) Point‑of‑Sale (POS) operations Visual merchandising Luxury product knowledge (jewellery, watches or leather goods) Cash handling and transaction accuracy Multichannel sales techniques (in‑store appointments, telephone and email follow‑up)

Experience

Preferably 1–3 years of hands‑on experience in luxury retail, boutique environments or premium hospitality roles demonstrating consistent sales performance and client relationship development.

Education

Secondary education (high school) required; vocational or tertiary study in retail, hospitality, luxury brand management or related fields preferred.

Workplace

This position is based in Dubai, Dubai, UAE.

Culture

Richemont fosters a craftsmanship‑centred culture that prioritizes excellence, heritage and meticulous attention to detail across its Maisons. The work environment is international and collaborative, with an emphasis on client service, professional development and respect for artisanal expertise.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Richemont, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Boutique Sales Consultant», «Luxury Sales Specialist», «Retail Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.