Richemont Sales Advisor

Richemont is a leading luxury goods group that owns and operates a portfolio of prestigious maisons across jewellery, watches, leather goods and accessories. As an employer, the group is known for its emphasis on craftsmanship, heritage brand excellence and long-term client relationships, offering retail teams opportunities to develop specialist product knowledge and progress within an international luxury ecosystem.

1. Deliver exceptional, personalised client service and cultivate long-term relationships through proactive clienteling and follow-up.
2. Achieve and exceed individual and boutique sales targets while contributing to team KPIs.
3. Operate point-of-sale systems accurately, manage transactions and process after-sales service requests.
4. Maintain boutique visual merchandising standards, ensure product presentation reflects brand guidelines.
5. Manage stock control: receive, reconcile and organise inventory; assist with stocktakes and replenishment.
6. Adhere to brand protocols for loss prevention, cash handling and regulatory compliance.
7. Participate in in‑store events, private client appointments and product education sessions.

1. Proven customer-facing retail experience; experience in luxury or premium fashion/jewellery/watch retail strongly preferred.
2. Demonstrated ability to meet sales targets and work to KPIs.
3. Professional appearance, strong communication skills and a client-centric demeanour.
4. Reliable availability to work retail hours, including weekends and peak trading periods.
5. High school diploma or equivalent; additional retail or sales certification is an advantage.

1. Clienteling
2. Luxury sales techniques
3. Visual merchandising
4. Point-of-sale (POS) operation
5. Cash handling and register reconciliation
6. Inventory management
7. Upselling and cross-selling
8. Customer relationship management (CRM) familiarity

Typically 1–3 years of retail sales experience, with preference for candidates who have worked in luxury or premium-brand boutiques and demonstrated consistent sales performance.

High school diploma or equivalent; further retail/sales training or certifications are advantageous.

Richemont boutiques prioritise refined client service, deep product knowledge and respect for artisanal craftsmanship. Sales teams operate in an international, brand-focused environment that values professional development, mentorship and attention to detail.