Richemont CRC Quality Program Intern

Richemont is a Swiss-based group of leading luxury maisons renowned for high-end jewellery, watchmaking and accessories. As an employer, Richemont combines artisanal heritage with global operational reach, offering structured development pathways and exposure to cross-functional luxury operations across repair, manufacturing and client service departments.

1. Support the CRC (Customer/Component Repair Centre) quality program by collecting, cleaning and analysing quality and service data to identify trends and deviations.
2. Assist in root-cause investigations and the preparation of non-conformance reports, corrective actions and continuous-improvement proposals.
3. Contribute to internal quality audits, process mapping and documentation updates to ensure compliance with established standards and service-level agreements.
4. Prepare concise reports and presentations for cross-functional stakeholders, summarising findings and recommended actions.
5. Perform hands-on inspection and testing of returned items under supervision, ensuring accurate recording of defects and dispositions.

1. Currently enrolled in or recently graduated from a degree in mechanical engineering, industrial engineering, materials science, quality management or a closely related discipline.
2. Strong analytical aptitude with a demonstrable interest in quality systems, problem solving and process improvement.
3. Meticulous attention to detail and the ability to manage multiple small projects and deadlines.
4. Effective written and verbal communication skills for collaboration with technical and non-technical stakeholders.

1. Data analysis
2. Root cause analysis
3. Quality control inspection
4. MS Excel
5. Microsoft PowerPoint
6. Familiarity with ISO 9001 principles or similar quality frameworks

Previous internship or project experience in quality assurance, manufacturing, after-sales service or a laboratory/testing environment is preferred but not required.

Pursuing or recently completed a Bachelor's or Master's degree in Engineering, Materials Science, Industrial Engineering, Quality Management or related field.

Richemont cultivates a culture that values artisanal excellence, precision and long-term brand stewardship. The workplace blends traditional craftsmanship with rigorous operational standards and offers interns hands‑on learning within collaborative, multidisciplinary teams.