Qeelin Sales Associate

Qeelin, a distinguished name in fine jewellery, is renowned for its innovative fusion of Chinese symbolism and contemporary design. Established in 2004, the brand is celebrated for its cultural richness and modern reinterpretation of traditional symbols, epitomized by its iconic Wulu collection. As part of the global luxury conglomerate Kering, Qeelin is committed to excellence in craftsmanship and creativity, offering a playful yet sophisticated touch to the world of fine jewellery.

1. Deliver exceptional in-store customer experiences and uphold retail excellence.
2. Engage in luxury clienteling to build and maintain customer relationships and loyalty.
3. Expand and nurture a pool of new and returning customers.
4. Address customer inquiries and complaints, ensuring satisfactory resolutions.
5. Coordinate VIP events to enhance client engagement.
6. Maximize sales performance to achieve boutique team targets and KPIs.
7. Develop high-value sales records.
8. Support boutique operations and administration, ensuring top-quality standards.
9. Conduct regular stock checks and assist with annual inventory audits.

1. Minimum of 1 year of relevant experience in luxury retail sales.
2. Experience in jewellery or watch sectors preferred; candidates from the fashion industry are also welcome.
3. Proficient team player with a results-oriented mindset.
4. Fluency in Cantonese, Mandarin, and English.

1. Luxury clienteling and customer service
2. Sales performance optimization
3. Boutique operations management
4. Event coordination
5. Multilingual communication

A minimum of one year in luxury retail sales, preferably within the jewellery or watch sectors.

Employees enjoy a dynamic work environment that fosters creativity and innovation, with opportunities for professional growth and development within a globally recognized luxury brand.

Qeelin promotes a vibrant and entrepreneurial workplace culture, encouraging a 'startup' mindset where agility and innovation are valued. Employees are empowered to reach their full potential in a stimulating and fulfilling environment.