Purdey Boutique Manager

Purdey, a distinguished name in the luxury fashion industry, is renowned for its commitment to tradition, craftsmanship, and the contemporary country lifestyle. As part of the Richemont Group, Purdey benefits from the conglomerate's extensive resources and global reach, offering employees a unique opportunity to be part of a prestigious and innovative brand.

1. Deliver a world-class, personalized client experience that embodies Purdey's heritage and values.
2. Cultivate and maintain long-term relationships with existing clients while actively attracting new clientele.
3. Oversee aftersales services, ensuring the highest standards of quality and client satisfaction.
4. Lead the boutique team to achieve and exceed sales and profitability targets.
5. Analyze product performance and trends to provide commercial insights and recommendations.
6. Motivate, coach, and inspire the team to deliver exceptional sales results.
7. Maintain an impeccable luxury environment that aligns with Purdey's brand vision and aesthetic.
8. Ensure flawless execution of visual merchandising and seasonal displays to showcase collections.
9. Create an inspiring store layout that enhances the client experience and encourages exploration.
10. Inspire, manage, and develop a high-performing boutique team, fostering a culture of excellence.
11. Recruit, train, and mentor talent, ensuring strong product knowledge and brand advocacy.
12. Oversee stock management, replenishment, and accurate inventory control to optimize sales.
13. Ensure smooth day-to-day operations that align with Purdey's standards and procedures.

1. Strong experience in boutique management, preferably within the luxury retail sector.
2. Exceptional communication, interpersonal, and client relationship-building skills.
3. A genuine passion for fashion, luxury retail, and the country lifestyle.
4. Proven ability to multitask and thrive in a fast-paced, dynamic environment.
5. Flexibility to work a schedule that includes weekends and holidays.
6. Basic proficiency in POS systems and Microsoft Office suite.

1. Leadership and team management
2. Client relationship management
3. Sales and performance analysis
4. Visual merchandising
5. Stock and inventory management
6. Communication and interpersonal skills

Strong experience in boutique management, preferably within the luxury retail sector.

Employees are part of a prestigious brand with opportunities for professional growth and development within the Richemont Group.

Purdey, as part of the Richemont Group, values diversity, empathy, curiosity, and integrity. The company fosters a culture of collegiality, loyalty, and solidarity, encouraging employees to care for the world they live in and to continuously improve.