Prada Client Advisor

Prada Group, established in 1913 in Italy, is a paragon of luxury and innovation in the fashion industry. With iconic brands such as PRADA, Miu Miu, Church’s, Car Shoe, and Pasticceria Marchesi, the group operates in over 45 countries, employing a diverse workforce from more than 100 nationalities. Prada is committed to fostering a creative and international work environment, where the talent and passion of its employees drive both personal and professional growth.

1. Provide an exceptional in-store experience by welcoming and serving customers with excellence.
2. Develop and maintain client relationships using a personalized approach, leveraging CRM and digital tools.
3. Engage in cross-selling across departments to maximize sales opportunities and achieve individual sales targets and KPIs.
4. Stay informed about fashion trends and competitors to ensure up-to-date brand and product knowledge.
5. Address customer complaints effectively, liaising with the line manager as necessary.
6. Maintain high standards of shop floor and visual display in compliance with operational guidelines and stock procedures.
7. Contribute to store security by being vigilant and preventing product thefts.

1. Excellent communication and interpersonal skills for engaging with a diverse clientele.
2. Strong sales and negotiation skills to meet and exceed sales targets.
3. Passion for luxury fashion trends and understanding of the luxury retail market.
4. Fluency in Czech and English.

Previous experience in luxury retail or a similar customer-facing role is preferred.

Prada offers a dynamic and supportive work environment with opportunities for professional development and growth within the luxury fashion sector.

Prada Group prides itself on a culture of creativity, innovation, and excellence. The company values the unique talents and passions of its employees, fostering an environment where professional growth is encouraged and celebrated.