Montblanc Sales Advisor

Montblanc is an internationally recognised luxury maison known for craftsmanship in writing instruments, leather goods, watches and accessories. The brand operates within the Richemont Group and prizes artisanal heritage, refined design and a global retail network that emphasizes exceptional client service and product expertise.

1. Deliver exceptional, personalised service to discerning clients to build long-term relationships and drive repeat business.
2. Achieve and exceed individual and boutique sales targets through consultative selling and proactive clienteling.
3. Maintain deep product knowledge across Montblanc categories (writing instruments, leather goods, watches and accessories) and communicate features and provenance with authority.
4. Manage the end-to-end sales process including appointments, consultations, transactions and after-sales follow-up.
5. Execute boutique visual merchandising standards and maintain an immaculate presentation of product, displays and store environment.
6. Operate POS and CRM systems accurately, update client dossiers and manage prospecting activities.
7. Support inventory control, stock replenishment and loss-prevention procedures.
8. Participate in store events, launches and local marketing initiatives to enhance brand presence.

1. Proven track record of success in a luxury retail or premium boutique environment.
2. Exceptional interpersonal skills with a client-centric mindset and polished professional presence.
3. Strong commercial acumen with a demonstrated ability to close sales and meet targets.
4. High attention to detail in store presentation, client records and transactional accuracy.
5. Flexibility to work retail hours including evenings, weekends and local holidays.
6. Language skills and international client experience are advantageous but not explicitly required in the source data.

1. Clienteling and consultative selling
2. Visual merchandising and display execution
3. Inventory management and stock control
4. POS and CRM usage (boutique systems)
5. Product knowledge across writing instruments, leather goods, watches and accessories
6. Cash handling and transactional accuracy
7. Event support and boutique activation

Minimum 2 years' experience in luxury retail or premium boutique sales, with demonstrable sales results and experience managing high-value transactions and client relationships.

Secondary education; formal training in retail, luxury goods or hospitality is advantageous but not mandatory.

Montblanc cultivates a culture rooted in craftsmanship, refined service and attention to detail. The boutique environment emphasizes professional development, collaborative teamwork and delivering personalised experiences to a global clientele.