Montblanc Boutique Sales Associate

Montblanc is a global luxury Maison renowned for its writing instruments, leather goods, timepieces and accessories. As part of the Richemont group, the brand combines heritage craftsmanship with contemporary design and operates a network of flagship boutiques and retail partners worldwide.

1. Achieve and exceed individual and boutique sales targets through consultative, client-focused selling.
2. Develop and maintain strong client relationships using active clienteling, appointment management and personalized follow-up.
3. Demonstrate authoritative product knowledge across Montblanc categories and present merchandise with impeccable brand standards.
4. Deliver an elevated in-store experience by executing visual merchandising guidelines, maintaining boutique presentation and ensuring stock integrity.
5. Operate POS systems accurately, process transactions, manage client data and comply with cash handling policies.
6. Support store operations including inventory control, stock replenishment, shipping/receiving and loss-prevention procedures.
7. Represent the brand at client events and participate in training to continuously develop product and selling skills.

1. Polished professional presence and outstanding interpersonal skills appropriate to a luxury retail environment.
2. Exceptional client service orientation with a proven ability to create bespoke experiences for high-net-worth clientele.
3. Strong communication skills and the capacity to convey product heritage and technical details persuasively.
4. Flexibility to work retail hours including evenings, weekends and holidays as required by boutique operations.
5. Legal authorization to work in Portugal and reliable local mobility.

1. Clienteling and relationship management
2. Visual merchandising and boutique presentation
3. Point-of-sale (POS) transaction handling
4. Upselling and consultative selling
5. Inventory management and stock control

Previous experience in luxury retail or premium-brand sales is preferred; candidates should demonstrate a track record of meeting sales targets and delivering high-touch client service. Experience with watch, leather or accessory categories is advantageous.

High school diploma or equivalent; vocational training in retail, luxury goods or hospitality is desirable but not mandatory.

Montblanc cultivates a culture of craftsmanship, understated elegance and professional excellence. Boutique teams operate with meticulous attention to detail and a service-first mindset, supported by ongoing training and a collaborative retail network.