Michael Kors Sales Associate

Michael Kors is a global luxury fashion brand known for accessible yet aspirational ready-to-wear, leather goods and accessories. The brand operates internationally as part of Capri Holdings, and it emphasizes polished retail presentation, brand-led client experiences and career development within a fast-paced luxury retail environment.

1. Deliver an elevated, brand-consistent customer experience to drive loyalty and repeat business.
2. Act as a Michael Kors ambassador on the sales floor, demonstrating product knowledge and selling expertise.
3. Manage client communication and relationship building using clientelling apps and other available digital tools.
4. Maintain boutique floor standards and stock presence, including merchandising and replenishment.
5. Collaborate with store management and team members to achieve sales targets and optimise store performance.
6. Monitor business results, identify sales opportunities and translate them into actionable customer engagement.

1. Demonstrable enthusiasm for fashion and proven retail sales experience in a fast-paced environment.
2. Strong interpersonal and communication skills with the ability to inspire and collaborate with colleagues.
3. Technological proficiency and comfort using clientelling apps, POS systems and mobile sales tools.
4. Customer-focused demeanour with confidence advising clients using product knowledge resources.
5. Local language proficiency preferred (English for this London role).

1. Clientelling apps and tools
2. Product Knowledge packs
3. Customer service and selling
4. Visual merchandising and stock management
5. Effective verbal communication

Previous experience in retail sales, ideally within luxury or premium fashion, demonstrating consistent achievement of sales targets, clientelling and working in a team-focused boutique or department store environment.

High school diploma or equivalent; retail, fashion or sales-related certification or training preferred.

Competitive compensation package; attractive commission scheme; clothing allowance.

The brand fosters a fast-paced, creative and customer-centric workplace where teamwork and polished service are paramount. Diversity and inclusion are actively promoted, with an emphasis on personal development and collaborative achievement across stores.