Michael Kors Sales Associate

Michael Kors is a global luxury fashion house known for accessible yet aspirational ready-to-wear, accessories and footwear. The brand operates internationally across retail, wholesale and digital channels and is part of Capri Holdings Limited, a parent company that manages several global fashion labels.

1. Drive sales performance and meet or exceed individual and store targets.
2. Deliver exemplary customer service and cultivate a loyal client base through clienteling and proactive outreach.
3. Manage stock control and support inventory processes, including receiving, replenishment and loss prevention.
4. Support product presentation and execute the Company's visual merchandising directives.
5. Maintain day-to-day store operations and ensure the boutique functions at peak performance.
6. Forecast and anticipate store merchandise requirements to optimize availability.
7. Communicate and uphold corporate policies, standards and brand image in all customer-facing activities.

1. Proven experience in fashion or retail sales, preferably within a premium or luxury environment.
2. Strong leadership qualities with excellent verbal communication and organisational skills.
3. Ability to prioritise and manage multiple tasks in a fast-paced, customer-oriented setting.
4. Flexible availability to meet the scheduling needs of a retail operation, including weekends and peak periods.
5. Capacity to work autonomously with minimal supervision as well as collaboratively within a team.
6. Analytical problem-solving skills: able to define issues, gather facts and reach valid conclusions.
7. Outstanding customer service skills with a client-first mindset.

1. Visual merchandising
2. Stock management
3. Clienteling
4. Retail sales
5. Customer service
6. Multitasking
7. Leadership

Experience in fashion retail is required; prior exposure to premium or luxury brand environments is strongly preferred.

High school diploma or equivalent; vocational qualifications or retail/fashion-related training is desirable.

Michael Kors promotes a fast-paced, client-focused retail culture that emphasises refinement, commercial drive and creativity. As part of Capri Holdings, the brand values diversity and equal opportunity and seeks employees who uphold high standards of presentation and service.