Michael Kors Employee Relations Specialist

Michael Kors is a global luxury fashion brand operating within the Capri Holdings group. The brand is known for accessible luxury, global retail operations and a matrix organisational structure that enables cross-brand mobility across Capri’s portfolio. As an employer, it offers roles that combine retail-facing HR delivery with regional, cross-border collaboration and a commercial mindset.

1. Act as the primary ER contact for assigned retail store management teams, providing pragmatic advice on policy interpretation, performance management, investigations, harassment, discrimination and dismissals.
2. Ensure consistent application of HR policies and local employment legislation across the region, partnering with HR Business Partners and legal counsel where required.
3. Lead or support workplace investigations in partnership with Loss Prevention and Store Managers to reach commercially minded, legally compliant outcomes.
4. Manage ER casework end-to-end using established case management tools; maintain accurate records to ensure compliance and enable trend analysis.
5. Analyse ER data and trends at store, country and EMEA levels to identify areas for intervention and training investment.
6. Support workforce change activities, including restructures, position eliminations and workforce reduction, preparing documentation and escalating risks appropriately.
7. Deliver store-level training and coaching to line managers to build capability in performance, absence and employee relations matters.
8. Contribute to the evolution of ER policies, processes and reporting to improve service delivery and reduce risk.

1. In-depth knowledge of HR policies, employee relations best practice and local labour law/compliance.
2. Excellent verbal and written communication skills with a customer-service orientation.
3. Proven judgement and problem-solving capability in complex, confidential employee matters.
4. Strong stakeholder management skills with the ability to influence store leaders and HR partners.
5. High attention to detail and ability to handle sensitive/confidential information with discretion.
6. Proficiency with Microsoft Office Suite and familiarity with HR technology platforms.

1. Employee relations case management
2. Workplace investigations
3. Performance and absence management
4. Report writing and data analysis
5. Stakeholder management
6. Microsoft Office Suite
7. HR technology platforms

Demonstrable experience in employee relations within a retail, hospitality or comparable consumer-facing environment, including conducting investigations, managing ER cases end-to-end and partnering with HR Business Partners and legal counsel across multiple locations.

Bachelor’s degree in Human Resources, Business Administration, Law or equivalent professional experience.

Cross-brand discounts & private employee sales; paid parental leave; generous holiday and vacation allowance; internal mobility across Capri brands; hybrid working model (three days in-office per week); LifeWorks Employee Assistance Program; pension contributions; enhanced maternity and paternity pay; private health and dental coverage.

Michael Kors combines a fast-paced, creative retail culture with structured regional HR support; teams operate with a commercial mindset and an emphasis on collaboration across Capri Holdings. The workplace values mobility, professional development and a pragmatic approach to people management in a global luxury environment.