MHCS Sales Advisor

MHCS, a prestigious name in the luxury wines and spirits sector, is part of a renowned global conglomerate known for its dedication to excellence and innovation. As an employer, MHCS offers a dynamic environment where creativity and professionalism are highly valued, providing employees with the opportunity to contribute to the brand's legacy of luxury and refinement.

1. Deliver a unique customer experience to visitors, embodying the brand's values and heritage.
2. Advise both French and international clientele on product offerings, enhancing their understanding of the brand's universe.
3. Provide exceptional service, developing a deep understanding of client needs and desires.
4. Adapt to each client and situation in a constantly evolving environment.
5. Take initiative to meet and exceed sales targets, collaborating with the team to overcome collective challenges.
6. Ensure client satisfaction by offering memorable and surprising experiences in partnership with colleagues and the boutique manager.
7. Research and provide solutions to client inquiries, ensuring seamless service.
8. Foster long-term client relationships and contribute to Customer Relationship Management (CRM) development.
9. Participate in inventory management, stock replenishment, and organization.
10. Manage administrative tasks related to shipments.
11. Maintain the boutique's appearance and assist with merchandising changes.
12. Stay informed about industry trends.
13. Manage cash operations, including opening and closing procedures, handling discrepancies, and ensuring accurate financial reporting.
14. Occasionally perform ticket sales and guided tours, acting as a brand ambassador.
15. Engage in public relations or sommelier duties as needed.

1. Bachelor's degree in sales or equivalent
2. Minimum 3 years of experience in retail or luxury hospitality
3. Fluent in French and English, with a third language preferred

1. Rigorous and organized
2. Team player
3. Commercial acumen
4. International outlook
5. Autonomous
6. Diplomatic
7. Service-oriented
8. Discreet and confidential
9. Available and presentable
10. Result-oriented
11. Customer passion
12. Empathetic and actively listening
13. Bold and dynamic
14. Generous in sales approach
15. Humble

Minimum of 3 years in retail or luxury hospitality.

Bachelor's degree in sales or equivalent.

The role offers the opportunity to work in a prestigious luxury environment with potential for professional growth and development.

The company fosters a culture of excellence, collaboration, and innovation, where employees are encouraged to take initiative and contribute to the brand's esteemed reputation. The workplace is dynamic, with a strong emphasis on team spirit and customer-centric values.