LVMH Customer Service Intern

LVMH Perfumes & Cosmetics, a prestigious division of the LVMH Group, stands as a beacon of luxury and innovation in the beauty industry. As part of the world's leading conglomerate in luxury goods, LVMH Beauty Iberia offers a dynamic and inclusive work environment that values diversity and fosters equal opportunities for all employees.

1. Assist the customer service team with administrative tasks.
2. Manage the reception of orders, quotes, and returns.
3. Follow up on and resolve incidences between the Commercial Team and the Customer Service department.
4. Ensure a high level of customer satisfaction by addressing customer inquiries.
5. Resolve routine customer issues independently and escalate complex queries to managers.

1. Bachelor's degree in Business Administration, Management, or a related field.
2. Eligibility to sign a 6-month internship agreement through an official university.

1. Enthusiastic, proactive, and team-oriented.
2. Methodical with strong management skills.
3. Organizational skills and attention to detail.
4. Sensitivity to the luxury and beauty sector.
5. Proficiency in Microsoft Office, particularly Excel; SAP knowledge is a plus.
6. Fluency in Spanish and English; knowledge of French or other languages is advantageous.

Previous professional experience in customer service or supply chain departments is considered a plus.

Bachelor's degree in Business Administration, Management, or related field. Master's degree in International Trade, Supply Chain, or related field is a plus.

LVMH Beauty Iberia promotes an inclusive working environment, valuing diversity and equal opportunities. Candidates with a certificate of disability equal to or greater than 33% are encouraged to apply.

LVMH Beauty Iberia fosters a culture of inclusivity and diversity, celebrating each individual's unique talents. The company is committed to creating an integrative work environment where equal opportunities are a priority.