LVMH Account Manager

Givenchy, a distinguished name in the luxury fashion and fragrance industry, is a part of the prestigious LVMH group. Since its inception in 1957 by Hubert de Givenchy, the brand has been synonymous with elegance and sophistication. Parfums Givenchy, the fragrance division, continues to uphold this legacy by offering exquisite products and unparalleled service to its clientele.

1. Set and monitor sales targets for team members in alignment with company expectations.
2. Proactively sell Parfums Givenchy products, ensuring a luxury standard of service.
3. Lead and coach the team to achieve or exceed sales targets.
4. Implement cross-selling strategies to enhance average transaction value and units.
5. Educate and train team members on Parfums Givenchy products and their history.
6. Provide personalized product recommendations and overcome client objections.
7. Conduct product demonstrations and explain benefits to clients.
8. Initiate customer engagement both at the counter and through active outreach.
9. Manage team performance, identifying coaching and development opportunities.
10. Oversee stock levels in collaboration with the Area Manager.
11. Drive business growth through events, appointments, and return bookings.
12. Ensure completion of operational and administrative tasks.
13. Participate in merchandise management in line with corporate guidelines.
14. Adhere to company and store policies and procedures.
15. Build relationships with store management and perform additional duties as required.

1. Minimum of 3 years of experience in a similar role within the luxury retail sector.

1. Entrepreneurial mindset with a focus on business development and sales growth.
2. Strong organizational skills to manage paperwork and team dynamics.
3. Tenacity and willingness to provide exceptional customer service.
4. Confidence in engaging with customers and demonstrating products.
5. Excellent communication skills for identifying customer needs.
6. Immaculate grooming and presentation reflecting brand elegance.

Minimum 3 years of experience in luxury retail, preferably within the fragrance or cosmetics sector.

Competitive benefits package including opportunities for career advancement within the LVMH group.

Givenchy fosters a culture of elegance and innovation, encouraging employees to embody the brand's sophisticated ethos. As part of the LVMH group, the company offers a dynamic and supportive environment, promoting professional growth and excellence.