Loro Piana Store Manager

Loro Piana, a distinguished Italian luxury Maison established in 1924, is renowned for its exquisite textiles, ready-to-wear collections, and bespoke garments. As part of the prestigious LVMH group, Loro Piana is committed to maintaining its legacy of unparalleled craftsmanship and quality, positioning itself as a leader in the luxury fashion industry.

1. Oversee sales performance by analyzing key metrics and implementing action plans to optimize business opportunities.
2. Achieve quantitative targets through strategic planning and identifying client and Very Important Client (VIC) opportunities.
3. Act as a brand ambassador, maintaining an elevated brand image and managing VIC initiatives.
4. Maintain ongoing communication with the store team, retail leaders, and cross-functional partners to ensure alignment on sales objectives.
5. Evaluate market trends and perform competitive analysis to identify areas of potential sales growth.
6. Support the sales process by ensuring the highest level of luxury service and navigating critical situations with professionalism.
7. Collaborate with the Assistant Store Manager to oversee a successful store team through task delegation and performance management.
8. Provide effective guidance, coaching, and feedback to foster professional growth and a productive work environment.
9. Create career development plans and identify growth opportunities for team members.
10. Participate in the scouting and selection of new team members in collaboration with HR partners.
11. Enhance comprehension of important operational procedures including inventory management and strategic scheduling.
12. Manage various operational procedures such as cycle counts, stock consolidations, and fiscal inventory.
13. Oversee the After Sales process and flow, including alterations, repairs, and spare parts.
14. Responsible for reporting store facilities and maintenance issues to guarantee safety and functionality.
15. Manage store expenses related to profit and loss, optimizing expenditure within budget constraints.
16. Ensure alignment of visual merchandising practices with corporate guidelines.
17. Communicate with the store team to mitigate potential business risks and threats.
18. Enforce labor laws, safety procedures, and sales regulations with corporate support.

1. Minimum 5 years of management and sales experience in a luxury retail environment.

1. Proficiency in Microsoft Office, SAP, and other digital tools.
2. Excellent communication, analytical, leadership, and problem-solving skills.
3. Energetic, passionate, and results-oriented with experience managing a high-volume store.
4. Strong knowledge of sales, operations, and inventory management.
5. Ability to travel and work weekends.
6. Physical ability to lift and move up to 40 pounds.

Minimum 5 years of management and sales experience in a luxury retail environment.

Loro Piana offers a comprehensive range of benefits including healthcare, fertility support, adoption and surrogacy assistance, tuition reimbursement, and mental health support.

Loro Piana fosters a supportive and rewarding work environment that values employee well-being and growth. The company is committed to creating a culture of inclusion where diverse identities and perspectives are valued and can thrive.