Loewe Team Leader
Join LOEWE in Florence as a Team Leader, a role requiring fluency in Chinese, English, and Italian, with a focus on luxury retail excellence.
Overview
LOEWE, a distinguished name in luxury fashion, is part of the LVMH Group. Renowned for its commitment to craftsmanship and cultural heritage, LOEWE has been a beacon of Spanish luxury since 1846. Under the creative direction of Jack McCollough and Lazaro Hernandez, the brand continues to innovate while honoring its rich legacy in leather goods and fashion.
Role & Responsibilities
- Assist management with day-to-day coordination of the team.
- Act as the Manager on Duty in the absence of management.
- Open and close the store in the absence of management.
- Support management with delivering training and coaching to the team.
- Provide exceptional customer service and exceed client expectations.
- Share brand history and heritage with the team and clients.
- Highlight product categories through product knowledge to cross-sell and upsell.
- Engage with diverse clients to develop long-lasting relationships.
- Develop and grow a client book, updating client information.
- Participate in visual merchandising in accordance with LOEWE’s standards.
- Maintain products in an efficient, clean, secure, and organized manner.
- Support with inventory management and ad hoc back-of-house tasks.
- Follow company policies and procedures, including grooming and behavior standards.
Qualifications
- Experience within a similar retail role.
- Deep interest in fashion, art, and culture.
- Experience working with and leading a diverse, dynamic team.
- Excellent organizational, prioritization, and multitasking skills.
- Ability to lead and inspire the team to perform at their best.
- Fluent in Chinese, English, and Italian.
Skills
Experience
Minimum 5 years of experience in a similar retail role.
Workplace
The role is situated in Florence, Tuscany, Italy.
Culture
LOEWE fosters a culture of inclusivity and diversity, valuing the uniqueness of its clients and teams. The brand encourages a welcoming environment for all genders, ethnicities, and abilities, ensuring everyone feels valued and empowered.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loewe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Store Team Lead», «Sales Floor Leader», «Retail Team Coordinator», «Store Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.