Hermès MOA Project Manager (Footwear)

Hermès is an internationally renowned Maison de luxe celebrated for its artisanal savoir‑faire, meticulous product quality and long‑term approach to brand stewardship. The company combines traditional craftsmanship with modern retail and digital platforms, employing cross‑disciplinary teams across creation, production and global retail to deliver haute‑luxe goods and an exceptional client experience.

1. Manage the operational run for the Footwear business within the MOA perimeter: provide user support, resolve incidents and drive rapid functional improvements.
2. Define and formalize business needs with operational stakeholders and translate requirements into functional specifications.
3. Align functional solutions with technical teams (internal IT/DSI or external IT service providers) and follow technical delivery through to deployment.
4. Plan and execute testing, user acceptance (recette), training, go‑live and post‑launch support for new functionalities.
5. Act as assistant project manager on large transformation programmes (ERP change): support project governance, planning and coordination between HSI (Hermès IT), business teams and external partners.
6. Contribute to continuous improvement: develop training repositories, document business processes, identify tool optimisation opportunities and ensure structured, durable resolution of application issues.
7. Promote a data‑centric and process‑driven culture, working closely with operational teams to embed best practices and operational excellence.

1. Degree from an engineering school or equivalent qualification.
2. Minimum of 1 year of professional experience (including internships or alternance) with exposure to IT projects.
3. Demonstrated experience in IT project management or functional analysis.
4. Strong analytical, formalisation and synthesis capabilities; rigorous and adaptable working style.
5. Excellent collaboration skills, customer service orientation and operational pedagogy.
6. Ability to perform in a demanding, complex and fast‑paced environment and a genuine appetite for continuous improvement.
7. Knowledge of luxury/fashion processes or familiarity with PLM and ERP Supply Chain tools is an advantage.

1. PLM
2. ERP Supply Chain

At least 1 year of relevant professional experience, which may include internships or alternance, with demonstrable exposure to IT project work, functional analysis or support in transformation projects.

Engineering degree or equivalent.

Hermès fosters a culture that marries artisanal excellence with collaborative, cross‑functional teamwork. The organisation values long‑term thinking, high standards of craftsmanship and respect for the operational teams that bring creative collections to market, while encouraging continuous improvement and innovation in its processes and systems.